银行业务流程外包

Transform your business with 完美体育’s market-leading banking BPO, 支持领域和行业的专业知识, and data-driven intelligent processes to drive value and better results. 

提供卓越的成果

In today’s digital world, data insight and business agility are essential. Banks and financial institutions require more than just the ability to rapidly process high-volume transactions with precision. You also need to address evolving regulatory and compliance requirements and maintain stringent security, while reducing total cost of ownership and delivering exceptional stakeholder experiences.

在一家主要的西班牙银行, 完美体育’s introduction of digitized processes reduce calls to retail branch employees by an average of 25%, 准确度提高20%, achieved SLA compliance of 100% and an overall TCO reduction of 30%. This is a 10+ year partnership and the trust that the bank has in our service is demonstrated by increased service growth year on year.

最好的银行业务流程外包

完美体育45年以上的贷款证明, transaction and cardholder maintenance servicing experience will help you meet these challenges. We support your end-to-end value chain to accelerate processing times, 提高生产力和驱动更大的效率. 完美体育提供安全合规的贷款服务, transaction processing and cardholder maintenance for a wide variety of consumer and commercial products. 


30多万张卡存档


每年9B+信贷/借贷交易


每年处理的贷款超过8000万笔

完美体育包住你的前后

Our front-end services focus on the digital customer journey, 提供航空业相关, 数据驱动的功能,比如移动支付, 电子商务解决方案, Web门户和多渠道, 个性化交互.

完美体育的后端, cloud-based solutions include real-time services across card issuing and processing, 贷款处理, 计费, 欺诈和争议管理, 集合, 会计及财务报告, 文档管理和归档, all supported by integrated back-office and contact center experience capabilities.

Count on our banking BPO to help you deliver exceptional outcomes and experiences from start to finish.

功能

商人收购

创建商家之间的无缝交互, 发行机构和支付网络, and transform your merchant acquiring business with our proven account and transaction management services.

贷款处理

Modernize your entire lending process with our end-to-end 贷款处理 services to support revenue growth, 降低成本和风险, 并提高客户保留率和满意度.

“We are very impressed with 完美体育’s ability to deliver nearly 50 different analytics, enhanced fraud and security protection and optimized processes that will help build our overall operations to scale so that our clients can experience a best-in-class product offering."

斯塔尔威廉姆斯
商业卡导演
第一层银行

完美体育

NatWest集团

完美体育 reinvented and digitized legacy processes for NatWest集团 to reduce fraud, 降低风险并提高遵从性, saving the bank more than £50 million annually in potential fraud losses.

手动登录互联网银行网站

The future of retail banking: Frictionless, personalized, cohesive

The traditional retail banking sector must become more digital, harnessing reliable data and analytics to form new product lines, adopting automation for more efficient processes and establishing agility with risk/evaluation engines and core back-office platforms.
笔记本电脑显示数据

Strategies for a pragmatic approach to AI in the insurance industry

While there is lot of hype around the possibilities of AI in insurance, there are important issues to consider that are specific to the highly regulated industry.
服务器机房

Modern business processes: Delivered as a service and measured by business outcomes

With cloud-based business process outsourcing you can reinvent processes and digitally transform operations.

合作伙伴和主要合作者

AWS
完美体育 and AWS.

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Reimagine insurance business processes in the cloud and create business value with 完美体育 and AWS.

微软
完美体育 and 微软.

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Modernize for tangible cloud, workplace and application business results with 完美体育 and 微软.

底线技术

Achieve greater business outcomes with 完美体育's BPO solutions integrating Bottomline's flexible payment and banking technology.

创造性的虚拟

Leverage conversational AI services based on 创造性的虚拟's industry-leading V-Person technology and V-Portal platform.